Shipping policy

Thank you for shopping with Elvella. Please review the information below regarding order processing and delivery.

 

ORDER PROCESSING

Orders are typically processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. During high-volume periods, processing may take slightly longer; we will contact you by email if your order is significantly delayed.

 

SHIPPING RATES AND DELIVERY ESTIMATES

Shipping charges for your order are calculated and displayed at checkout. Estimated delivery times vary by destination, carrier, and product, and can range from approximately 7 to 20 business days depending on your location. Occasional delays may occur due to customs processing, carrier issues, weather, or other circumstances outside our control.

 

INTERNATIONAL SHIPPING

We currently ship to the United States, Canada, the United Kingdom, Australia, and countries within the European Union. Customers are responsible for any customs duties, import taxes, or fees charged by their country; these are not included in the item price or shipping charge and are the responsibility of the customer.

 

ORDER TRACKING

Once your order ships, you will receive a confirmation email containing a tracking number so you can follow its progress.

 

LOST OR DAMAGED PACKAGES

If your order arrives damaged or does not arrive within the estimated delivery window, please contact us so we can help resolve the issue.

 

QUESTIONS

If you have any questions about the shipping status of your order, please contact us at malikfaysal3@gmail.com.